State Farm® Insurance Agent Michael Moore
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alejandra Barragan
May 12, 2025
5
out of
5
rating by Alejandra Barragan
"I had a great experience working with Jaime Cortez, He was professional, patient, and extremely helpful throughout the entire process of handling my car insurance. They explained everything clearly and made sure I understood all my options. Thanks to their support, everything was resolved smoothly and quickly. I truly appreciate their excellent service and would highly recommend them to anyone needing help with insurance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
rick jeffery
March 25, 2025
5
out of
5
rating by rick jeffery
"My wife and I had a couple of great, informative visits with Zurina. She took time to explain our policy and its options.... Michael is always welcoming and informative....thanks RJ"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Katie Webb
March 19, 2025
5
out of
5
rating by Katie Webb
"It has been an absolute pleasure working with Margarita Malafaia for my insurance needs, and I couldn't be more satisfied with the service. She consistently goes above and beyond to ensure I have the best coverage at the most competitive rates. Whether it's finding the right policies for my multiple vehicles or securing the best life insurance plan, Margarita takes the time to understand my needs and find the most suitable options available. What truly sets her apart is her dedication to customer service. She is always responsive, knowledgeable, and proactive—keeping me informed about potential savings and policy updates. It's evident that she genuinely cares about her clients and works tirelessly to provide peace of mind. Additionally, in the event Margarita is tied up with other clients, the State Farm branch manager, Michael Moore, steps in to handle any of my requests directly. The seamless teamwork between them ensures that I always receive top-notch service without any delays. If you're looking for an insurance agent who is reliable, thorough, and truly has your best interests at heart, I highly recommend Margarita Malafaia. With the outstanding support from Michael Moore, their expertise and commitment make managing insurance effortless and stress-free!"
We responded:
"Hi Katie, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Paulie Livio
February 9, 2025
5
out of
5
rating by Paulie Livio
"I was recommended by a friend to go with Michael, it's wasnt a great experience. But the man kept his word, and did the right thing. This is a business owner with integrity. Good, or bad Michael is looking out for you, the policy holder."
We responded:
"I appreciate you taking the time to provide feedback. We strive to provide the best customer service possible. And if for any reason we do not measure up to that intent, I make it a point to take care of the customer in a way in which we intend to do so with every customer who has given us the opportunity to assist them with their insurance needs. Your feedback is what helps us improve on the service we provide to our customers."
sonia Rodriguez
February 8, 2025
5
out of
5
rating by sonia Rodriguez
"Excelente atención, tod muy bien explicado. Gracias Zurina"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
vijay
January 15, 2025
5
out of
5
rating by vijay
"Good people and helpful. Customer friendly and listen to customers. Definitely recommend.."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Frank Rodriguez
December 28, 2024
5
out of
5
rating by Frank Rodriguez
"Michael Moore’s office has the best team."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
David S.
December 3, 2024
5
out of
5
rating by David S.
"Great agent that takes the time to explain and get you the right coverage. No push to get coverage you don't want. I definitely would recommend."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Bonnie Hoffman
August 20, 2024
5
out of
5
rating by Bonnie Hoffman
"Gloriana you were a life saver for me. Your excellent help for me dealing with car accident. Love you. I have been with Michael Moore for years and MARGARITE AND ZURINA ALONG WITH GLORIANA are the BEST"
We responded:
"Bonnie, we are so appreciative of you taking the time to let us know you received excellent help from one of our licensed team members, Gloriane. Being there when our customers need us the most is what we strive to do. We hope to continue providing you the same type of great service for many years to come."
L Robertson
August 15, 2024
5
out of
5
rating by L Robertson
"I have been with Michael Moore since 2005. They are always very helpful and rates have remained reasonable. I placed a recent claim and with one phone call, had a check issued and in my hand within a few days. I was so surprised at the efficiency and ease of placing this claim. Highly recommend!"
We responded:
"Thank you for being a loyal customer since 2005 and for sharing your experience with us! We're so glad that the Michael Moore State Farm Agent team could provide you with the service and efficiency you expect. Your recommendation means a lot to us! -Michael"
Julie Dimizio
August 2, 2024
5
out of
5
rating by Julie Dimizio
"Been a customer for 4 years. Exceptional customer service. Always quick to respond and goes out of their way to be helpful."
We responded:
"Thank you so much Julie for taking the time to let us know how we are doing. We strive to do our best when it comes to taking care of our customers. Therefore, it feels great to hear you consider our efforts to be exceptional. We truly appreciate you!"
Omar Almorei
June 26, 2024
1
out of
5
rating by Omar Almorei
"Too expensive,"
We responded:
"Omar, we appreciate your feedback and are sorry to hear about your experience. We'd like to know more about your concerns and see if there's any way we could help you better. Please feel free to reach out to us at (407) 208-9930 to discuss this further. -Michael "
Krista Salyers
June 20, 2024
5
out of
5
rating by Krista Salyers
"Michael is very thorough and dies what it right for the customer. Very please with the service I have been provided!"
We responded:
"Thank you, Krista Salyers, for your wonderful review! We are thrilled to hear that you are pleased with the service our team has provided. Your satisfaction is our top priority, and we appreciate your kind words about his thoroughness and dedication to doing what's right for our customers. If you need any further assistance, please don't hesitate to reach out. – Michael"
Chan Chung
June 13, 2024
5
out of
5
rating by Chan Chung
"Excellent agent with a long career at the agency"
We responded:
"Thank you, Chan, for the great review! We're proud to hear that the Michael Moore State Farm Agent team has provided excellent service each time you've worked with us. We greatly appreciate your feedback! -Michael"
Ingibjörg Bernhöft
April 29, 2024
5
out of
5
rating by Ingibjörg Bernhöft
"Shalimar Leon Topez who works at State Farm on Narcoossee Rd in Orlando is extremely kind and helpful. We had to make a claim due to a fire in the fridge and we couldn't have got through this without her wonderful help. Everything has gone very smoothly. Thank you dearly"
We responded:
"It's heartwarming to hear about your positive experience with Shalimar at our Michael Moore State Farm Agent office. Dealing with a fire can be incredibly stressful, and it's wonderful to hear that Shalimar's kindness and assistance made a difference for you. Thank you for sharing your feedback, and we're pleased to hear that everything has gone smoothly for you during this challenging time. – Michael"
Adrain wilson
March 27, 2024
5
out of
5
rating by Adrain wilson
"For 30 plus years Michael Moore and his staff have given us stellar customer service. We have bundled our home, cars, and rv through his agency. Any and all concerns have been addressed in a timely manner."
We responded:
"Thank you so much, Adrain, for your glowing review and for being a customer with us for so long! We're thrilled to hear about your ongoing positive experiences with the Michael Moore State Farm Agent team. We look forward to many more years of serving you. If there's anything else we can do for you, please don't hesitate to reach out! -Michael"
Michael Chico
February 26, 2024
5
out of
5
rating by Michael Chico
"I called mister Moores office to add something to my renters policy.Ms Shalimar was patient, knowledgeable and diligent. It’s always a pleasure to call and speak with the staff at Michael Moores office."
We responded:
"Thank you for your feedback! We're delighted to hear that Ms. Shalimar provided you with excellent service when assisting you. We strive to provide a pleasant and efficient experience for all our clients, and we're thrilled that Ms. Shalimar and the rest of the staff at Michael Moore State Farm Agent could meet your needs. If there's anything else you need, please don't hesitate to reach out. - Michael"
Jimmy F.
February 22, 2024
5
out of
5
rating by Jimmy F.
"State Farm agent Zurina quickly responded to my questions via text and phone calls. She explained everything in detail and trust me, I asked many questions. I'm very happy to be with them."
We responded:
"Thank you for the perfect rating, Jimmy! Our team is delighted to hear that Zurina was able to deliver you exceptional service and prompt responses to your inquiries. We pride ourselves on providing our customers with timely and detail-oriented service. – Michael"
Nicolas Cabrero
February 21, 2024
5
out of
5
rating by Nicolas Cabrero
"Insurance without a hassle, that is what Roger Moore’s State Farm agency in Orlando provides for its customers. His office staff, more specifically Ms. Quintero, truly constitute a team of excellent facilitators."
We responded:
"Thank you, Nicolas! Ms. Quintero is amazing at what she does and I appreciate you taking the time to share your positive feedback. If you have any more questions or need further assistance, please don't hesitate to reach out! We’re here to help! - Michael"
tstorey61210
February 13, 2024
5
out of
5
rating by tstorey61210
"Very polite, pleasant and friendly. And they saved me a ton of money!"
We responded:
"We truly appreciate your generous five-star rating! It's amazing to hear that you found our team to be kind, friendly, and approachable! We take pride in delivering exceptional customer service, and your feedback reassures us that we're on the right track. If you have any questions or need any help, please don't hesitate to reach out. Thank you again for your kind words! -Michael"
Fayval Dawson
February 12, 2024
5
out of
5
rating by Fayval Dawson
"Just want to give a shout-out to Michael Moore’s office (State Farm Insurance) for helping me out with roadside assistance. It was greatly appreciated. Thanks again."
We responded:
"Thank you for taking the time to share this fantastic review, Fayval! We're so glad we could help you with your roadside needs. We're here to help and are delighted to know our team made a positive impact. If you ever need anything else, you know where to find us! Thanks again for your kind words and for being part of the Michael Moore State Farm Agent family. Here's to smooth roads and more great experiences! -Michael"
Mari Manuel
February 12, 2024
5
out of
5
rating by Mari Manuel
"Great service!"
We responded:
"Thank you for the five-star feedback, Mari! We're thrilled to hear that you had a great experience with the Michael J Moore State Farm Agent team. Feel free to reach out if there's anything else we can do for you or if you have any questions in the future. We're here to help! -Michael"
Shaz Z
January 19, 2024
5
out of
5
rating by Shaz Z
"This office offers time, patience, care. (Shout out to Margarita, Agent)"
We responded:
"Shaz, thank you so much for taking the time to leave us a glowing review and a fantastic five-star rating! We're thrilled to hear that you felt well taken care by our agency and that Margarita left such a positive impression on you. Your kind words mean the world to us; we'll surely share them with Margarita personally. Thank you for choosing Michael Moore State Farm - we feel lucky to have you as a valued customer! -Michael"
Lisa Mitchell
January 18, 2024
5
out of
5
rating by Lisa Mitchell
"I called to get a quote and the office was very prompt in getting back with me! Nice and friendly too!"
We responded:
"Thank you for your kind review, Lisa! We're delighted to hear that you had a positive experience with our prompt and friendly service at Michael Moore State Farm. We strive to provide the best service to our customers, so if you need more help or have any questions, please don't hesitate to contact us! -Michael"
Nahjair Lindsay
January 14, 2024
5
out of
5
rating by Nahjair Lindsay
"Been working with Margarita Malafaia for almost a decade and once again she have helped me efficiently and conveniently. I appreciate this office and their communications."
We responded:
"Nahjair, thank you so much for taking the time to leave us a fantastic five-star review! We're absolutely delighted to hear that you've had such a positive experience with Margarita and the team over the years. Your continued support and appreciation truly means the world to us. We're here to help, so please don't hesitate to reach out if you need anything! -Michael"